Consultancy Services

The education industry is both competitive and highly complex. Registration and regulatory requirements drive much of the need for comprehensive strategic planning and focussed operational development. This, along with the competitiveness of market segmentation demands that businesses maintain adherence to corporate governance principles, the development of high quality operational procedures, simple and supportive management systems and comprehensive risk management strategies.

With this in mind, we can offer planning and business development in the following areas:

• Overseas and Onshore Marketing and Recruitment
• Business Managemeent Systems Development
• New Business Evaluation/Start-up Planning
• Risk Management and Quality Assurance
• Business Accreditation
• Preparation for Government and Local Government Endorsement
• Human Resource and Professional Development Programs
• Information Technology Development
• Corporate Operations

Overseas and Onshore Marketing and Recruitment

Managing recruitment requirements in all areas, with or without prior systems or templates in place, in the following areas:

• Market intelligence
• Strategic planning
• Applications management
• Conversion strategies and support
• Recruitment strategies
• Relationship development
• Agent management
• Advertising and marketing services
• Marketing materials management
• Reporting requirements

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Business Management Systems Development

Managing and maintaining "back of house" systems to support the business such as:

• web based and electronic business management systems
• Multi location management solutions
• Student and staff portal interface
• Quality assurance system development
• External certification management
• Record management
• Document control

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New Business Evaluation/Start-up Planning

Planning new business ventures incorporating:

• Comprehensive evaluation reports in over twenty areas of operation for potential new business opportunities
• Preparation and presentation of new business start up plans
• Financial planning, time frames, human resource requirements

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Risk Management and Quality Assurance

Demonstrating and maintaining the highest possible standards and continuous improvement through the development of:

• Web based quality assurance and risk management protocols across all business requirements
• Building of web based management tools to support such protocols
• Risk mitigation strategies

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Business Accreditation

Supporting accreditation applications and the requirements of government and governing bodies with preparation and presentation of:

• Business accreditation requirements in areas such as;
  • Initial and ongoing registration
  • Industry or umbrella body compliance
  • Sustainable business models
  • Corporate governance requirements
  • Re-accreditation
• Industry endorsement
• Preparation for ISO 9001:2008 Accreditations/Trial Audits

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Preparation for Government and Local Government Endorsement

Government specific applications and accreditation including:

• CRICOS code application
• Government and semi government audit requirements / codes of practice
• National registration capabilities (Australian Quality Framework [AQF]/Educational Services for Overseas Students [ESOS])
• Local council building requirements/certificates of occupancy
• Feasibility studies/town planning approvals/tender preparation for consultant and project manager approval/appropriate classification reports/building compliance audit requirements/availability of IT connectivity

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Human Resource and Professional Development Programs

Systems to manage people, such as:

• Electronic management protocols
• Staff management that include
• Induction and welcome programs
• Welcome kits
• Staff manuals, polices & procedures
• Recruitment & selection procedures
• Performance management
• Occupational health & safety
• Standard letters & templates
• Training & professional development frameworks
• Student management
• Student orientation programs
• Student service protocols
• Work readiness programs
• Learning skills development programs
• Application, enrolment & induction procedures
• Student charters
• Rights & responsibilities
• Behavioural Management

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Information Technology Development

Implementing a quality IT support infrastructure that can include:

• Storage solutions
• Networking
• Internet services
• Desktop management life cycle
• Software licensing
• User support
• Functional document requirements

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Corporate Operations

Corporate management solutions that include:

• Development of key management criterias
• Corporate governance infrastructure & requirements
• Codes of conduct
• Corporate social responsibilities
• Governance principles
• Company or organisation charter development

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